Contact and Ordering Information

Contact Information

Planck Aerosystems is located in San Diego, California. We serve customers throughout the world. Please email us for ordering, technical inquires, and support in integrating and testing ACE with your aircraft.

Email: [e-mail]

Phone: [phone] (may not be staffed due to COVID19)

Ordering Information

Planck provides ACE and engineering support for integration, configuration, calibration, and testing of the system. After the initial integration process, identical ACE units can be quickly ordered and installed in the same aircraft type.

Contact us to start the ordering process. The ordering process includes:

• Brief technical exchange to discuss interfaces and integration options

• Evaluation of required engineering and test support (if any)

• Formal quotation for ACE and any other services

• Fulfillment / shipping initiated upon receipt of a purchase order

Engineering and Test Support

Engineering and test support is provided by Planck on a time and materials (T&M) basis with a fixed hourly fee. Some customers may require only minimal support, while others elect for extensive engineering and test support. It will depend on overall technical objectives, scope of the effort, the availability of internal engineering and facility resources, and state of the rest of the unmanned aircraft system. Through technical interchange meetings, Planck can provide an estimate on the amount of engineering support required to achieve your objectives.

Both on-site and remote support options are available. Remote support may include video conferencing, phone calls, email, and remote system access. On-site support may include physical integration, flight testing, and training.

Custom Solutions

In some cases, customized variants of ACE can be developed and maintained by Planck, and provided to customers pre-configured for their specific application or airframe.

Existing UAV Computers and Cameras

In most cases, ACE is delivered with an embedded computer and small camera. As part of the UAV control system, deploying ACE software on other computers and with other cameras may have impacts to the system performance and functionality.

The most expedient path to use ACE is with the standard module, and we recommend this for all new aircraft integrations. Deeper integrations with existing UAV computers or cameras are evaluated on a case-by-case basis. These will require technical collaboration and non-recurring engineering effort. Contact us to discuss options and path for deep integrations.